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Easton Estates

Privacy Policy

Privacy Policy

Easton Property Group — Last updated: July 2026

Easton Property Group (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, contact us by phone, email, or WhatsApp, or request a cash offer on your property.

1. Who We Are

Easton Property Group (“Easton Estates”) is a property-buying business based in Swansea, South Wales, helping homeowners sell their properties quickly and directly. We are the “data controller” of the personal information described in this policy.

2. Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Contact details: name, phone number, email address, postcode and property address.
  • Property information: details about your property, its condition, and your reason for selling.
  • Communication records: information you share with us by phone, email, WhatsApp, or through our enquiry forms. If you contact us via WhatsApp, your messages are also processed by WhatsApp (Meta Platforms) in accordance with WhatsApp’s own privacy policy.
  • Usage data: basic technical information such as your IP address, browser type, and pages visited, collected automatically when you browse our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide you with a cash offer for your property.
  • Contact you about your enquiry and answer your questions.
  • Arrange property viewings and liaise with solicitors to complete a sale.
  • Improve our website and services.
  • Comply with our legal and regulatory obligations.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal information:

  • Consent: where you have given us permission to contact you about your enquiry, for example by ticking the consent box on our enquiry form or messaging us on WhatsApp. You can withdraw your consent at any time.
  • Contract: where processing is necessary to take steps at your request before entering into a sale agreement, or to perform that agreement (for example, arranging a viewing or instructing solicitors).
  • Legitimate interests: where processing is necessary to run and improve our business and website in ways you would reasonably expect, and which do not override your rights.
  • Legal obligation: where we must process your information to comply with the law, such as anti-money-laundering checks or record-keeping requirements.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Solicitors and conveyancers involved in completing a property sale.
  • Surveyors or contractors where required to assess a property.
  • HubSpot, our customer relationship management (CRM) provider, which stores and processes enquiry and contact details on our behalf so we can manage your enquiry.
  • Service providers who help us operate our website or business (for example, hosting providers), under confidentiality obligations.
  • Authorities, where required by law.

All service providers acting on our behalf are required to process your information only on our instructions and to keep it secure.

6. International Transfers

Some of our service providers, including HubSpot, may store or process personal information on servers located outside the UK and European Economic Area (for example, in the United States). Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision, so that your information receives an equivalent level of protection.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain your personal information only for as long as necessary to provide our services, complete a transaction, or comply with legal, accounting, or reporting requirements.

9. Your Rights

Under UK data protection law, you have the right to:

  • Ask what personal information we hold about you and request a copy.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information, where applicable.
  • Object to or restrict how we use your information.
  • Withdraw consent at any time where we rely on consent to contact you.

To exercise any of these rights, please contact us at eastonestatesandproperties@gmail.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been mishandled.

10. Cookies

Our website may use cookies to help it function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings. 

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: